Unsubscribe reply email generator: answer a stop request
In short: Enter your business name and where you really got the address; get three short replies (stop request, where did you get my address, this is spam) with no sales content, plus a checklist for suppressing the address and meeting the published deadlines. Limit: It writes text only; suppressing the address in your tools is a step you take yourself.
When someone replies "stop" or "remove me", suppress the address first, then send at most one short confirmation with no sales content. Don't ask why or offer a discount. Enter your business name and the real source of the address here to get three calm replies for stop requests, source questions and spam complaints.
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Written in your browser as you type. Nothing is sent anywhere.
They ask you to stop
18 wordsThey wrote: "Stop emailing me", "remove me" or "unsubscribe."
Hi {{firstName}},
You've been removed and won't get any more emails from us. Sorry for the bother.
{{senderName}}They ask where you got their address
56 wordsThey wrote: "How did you get my email address?"
Hi {{firstName}},
We found your address through [state the real source]. We use it only to write to you about our work at {{businessName}}.
You've been added to our do-not-contact list, so you won't hear from us again. If you'd like your details deleted from our records too, reply with "delete" and we'll do that.
{{senderName}}They say it's spam
39 wordsThey wrote: "This is spam, I'm reporting you."
Hi {{firstName}},
I'm sorry the email reached you. You've been removed from our list and we won't write again.
If you want to know what we hold about you, or want it deleted, reply and we'll do it.
{{senderName}}What to do on your side
Check: Name the real source
The "where did you get my address" reply has a placeholder. Say where you actually found it. If you can't say, don't send that reply and delete the address.
Yours to confirm: Add the address to your suppression list today
Across every sequence, tool and sending domain, so no other campaign writes to it. Keep the address itself on the list (not deleted), or an import can add it back.
FTC: CAN-SPAM Act compliance guideYours to confirm: Honor it within 10 business days at the most
That is the CAN-SPAM limit for a commercial email. Do it the same day: Gmail and Yahoo expect bulk senders to act within 2 days.
Google: email sender guidelinesYours to confirm: Don't ask why, argue or offer a discount
Any message after an opt-out that tries to change their mind is another commercial email. The reply above is all you send, and you can skip it.
Yours to confirm: Keep a record
Note the date of the request and the date it was applied. If a GDPR or CASL rule covers the contact, an erasure request is a separate step from suppression.
Next step
Keep the opt-outs off the list, and the dead addresses too.
Suppress everyone who asked to stop, then check the rest of the list before the next send so bounces and complaints stay low.
No list right now? This tool stays free, no account, so bookmark it for next time. Ctrl+D (⌘+D on a Mac)
Ready to verify now? Check the list
Sample result
Three short replies: a stop request, where did you get my address, and it's spam, none with sales content.
- Replies
- 3 versions
- Deadline
- 10 business days at most
- Bulk senders
- 2 days expected
What this means for you
Suppress the address first; the reply only confirms it and says sorry.
- No offers or questions
- Names the real source
- Suppression steps
- Deadlines listed
- Opt-out
- CAN-SPAM
- Suppression
By SimpleVerifier Team · Last updated · Runs in your browser; nothing you paste is sent to us
Suppress the opt-outs, then check the rest of the list.
- Export the addresses you are about to send to, with the opt-outs removed.
- Upload or paste it at /verify. Every address gets a live mailbox check, and the first 100 email checks are free with a Google sign-in, no card.
How do I respond to an unsubscribe request by email?
- Add the address to your suppression list in every tool and sending domain before you write anything.
- Enter your business name, the sign-off, and where you really got the address.
- Pick the reply that fits what they wrote and copy it. One short message is enough, and you can skip it.
- Record the date of the request and the date you applied it.
Example
- You enter
- Business Northwind, the source
your company's public contact page, signed The Northwind team. - You get
- Three replies: a stop request (20 words, removed and sorry for the bother), where did you get my address (names the source, states they are on the do-not-contact list and offers deletion), and it's spam (apologises, offers to delete). A checklist covers suppressing the address, the 10-business-day limit and the 2-day expectation for bulk senders.
- Limits
- Written in your browser as you type; nothing is sent.
What should the reply say?
Less than you think. Confirm they are removed, say sorry for the bother and stop. Any message that tries to win them back is another commercial email sent after they said no. The drafts here contain no offer, link or question.
How fast do I have to act?
The FTC's CAN-SPAM guide gives you 10 business days to honor an opt-out, and says you can't charge a fee or ask for more than an email address. Gmail and Yahoo expect bulk senders to process unsubscribes within 2 days (see Google's sender guidelines). Do it the same day and the question doesn't come up.
What if they ask where I got their address?
Say where you actually found it, in a sentence, and remove them. The draft has a field for the source and shows a placeholder when it is empty, so it can't send an invented one. If you can't say where the address came from, delete it.
Who uses this tool, and for what?
- SDRs and founders
- Handle a "stop" reply in seconds, without writing something you'll regret.
- Email marketers
- Answer "how did you get my address?" with one honest sentence.
- Agencies
- Give every client the same short, safe response to opt-out replies.
What can’t this tool tell you?
- It writes text only; suppressing the address in your tools is a step you take yourself.
- Deadlines shown are the published US and bulk-sender ones; other countries differ.
- It is a drafting aid, not legal advice.
Common questions
- Do I have to reply to an unsubscribe request?
- No. What matters is that the person stops getting commercial email within the deadline. A one-line confirmation is optional.
- Can I ask why they want to unsubscribe?
- Don't. A question after an opt-out is another message they didn't want, and it can lead to a spam complaint.
- How long do I have to remove someone?
- Under CAN-SPAM, 10 business days at the most. Gmail and Yahoo expect bulk senders to act within 2 days, so do it the same day.
- Should I delete the address or suppress it?
- Suppress it. Keeping the address on a suppression list stops a later import from adding it back. Delete it only if the person asks for erasure.
- Is this legal advice?
- No. It is a drafting aid. Rules differ by country, so confirm yours if you email people in the EU, UK or Canada.
Sources
Records published. Now the list itself.
Authentication stops your mail being forged. It does nothing about the dead addresses that get you throttled in the first place.
- Bulk verification with real SMTP mailbox checks
- Hard bounces removed before a send, not discovered after
- Catch-all, disposable and role detection on every row
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