Contact support
Email support@simpleverifier.com. Write from the address you sign in with so we can find your account. We reply by email.
Billing, refunds and cancelling
Manage or cancel your plan from Billing in the dashboard. For the 7-day money-back guarantee, email us from the address you signed up with.
A verification job
Include the file name and roughly when you uploaded it. Large lists can pause when the day's mailbox-check capacity runs out and resume automatically after midnight UTC.
The API and integrations
Include the endpoint and the error message, never your full API key.