Eventbrite attendees to email list: one row per person, no-shows and refunds split out
In short: Reads an Eventbrite attendee or orders export (CSV or Excel), one row per ticket, and gives one row per address with tickets, events, ticket types and check-in. Buyer emails can be added; refunded tickets and no-shows can go to a separate file. Limit: Opt-in can only be read when the export includes an opt-in column.
To get an email list from Eventbrite, open the event, go to Manage attendees, export the orders or attendee summary as CSV or Excel, and upload it here. Ticket rows become one row per person with tickets, events and check-in counted. Refunded tickets are set aside, buyer emails can be included, and you can keep only people who checked in.
Price: this tool is free. Checking a whole email list is from $9/mo, and the first 100 checks are free with Google, no card. See pricing
Sample result
6 Eventbrite ticket rows became 5 people to follow up, 3 of them checked in.
- People
- 5 to follow up
- Ticket rows
- 6
- Checked in
- 3
What this means for you
Tickets, events and check-in are counted per person; refunded tickets are set aside.
- One row per person, not per ticket
- Buyer emails added if you want
- No-shows and refunds split out
- Organizer opt-in column read
- Events
- Attendees
- CSV
By SimpleVerifier Team · Last updated · Runs in your browser; nothing you paste is sent to us
How do I turn an Eventbrite attendee export into an email list?
- In Eventbrite, open the event (or Reports for all events) and export attendees or orders as CSV or Excel. Keep the Email, Attendee Status and Buyer Email columns.
- Upload the file here, or paste it.
- Choose: set aside refunded and cancelled tickets, include buyers, keep only people who checked in, or keep only organizer opt-ins when the export has that column.
- Download the attendee list for the follow-up, and the set-aside file for no-shows or refunds.
Example
- You enter
- An Eventbrite attendee export with 6 ticket rows over two events: a group order bought by one person for two attendees, one
Not Attendingticket and one attendee at both events. - You get
- 5 people in the list (4 attendees and 1 buyer who didn't attend), 3 checked in, the attendee at both events counted with 2 tickets and 2 events; the refunded ticket's holder is set aside as
Not attending: refunded or cancelled. - Limits
- Runs in your browser with no row cap; an uploaded file can be up to 25 MB.
Why does one person appear several times in an Eventbrite export?
The export has a row per ticket, not per person. Someone who bought two tickets, or came to two events in an all-events report, has a row for each. When a buyer orders for a group, the attendee rows may carry each guest's address or repeat the buyer's.
The tool merges rows by email, counts tickets and events, lists ticket types, and marks the person as checked in if any of their tickets was. Buyers who weren't attendees themselves are added as buyer when that option is on.
How do I email only the people who didn't show up?
Tick Keep only people who checked in. Checked-in attendees go to the main file and registered no-shows go to the set-aside file with the reason Registered, did not check in, ready for a "sorry we missed you" email with the recording. This needs the Attendee Status (Checked In) or a check-in column in the export.
Not Attending rows are refunded or cancelled tickets. They are set aside by default, since a follow-up about an event someone cancelled reads badly.
Can I add Eventbrite attendees to my newsletter?
Only the ones who agreed. Attendees gave their address to book that event, which covers emails about it. Eventbrite's checkout can ask whether they want to hear from the organizer, and organizers often add their own opt-in question; when the export has a column like that, the tool finds it and can keep only the yes answers.
Rules differ by country: the FTC's CAN-SPAM guide covers the US, and the ICO's guidance the UK.
Is this faster than cleaning the export in Excel?
| This tool | Excel or Sheets | |
|---|---|---|
| One row per person | Tickets and events counted | Remove duplicates loses the counts |
| Buyer vs attendee emails | Both, labelled | Copy one column under the other |
| No-shows and refunds | Own file with a reason | Filter by status, copy out |
| Upload | None, runs in the browser | None |
Who uses this tool, and for what?
- Event organizers
- Send slides and the recording to people who came, and a separate catch-up email to no-shows.
- Meetup and community hosts
- Merge attendees across a season of events and see who came more than once.
- B2B marketers
- Move conference leads into a CRM with ticket type and check-in as fields.
- Venues and promoters
- Separate refunds from attendees before announcing the next date.
What can’t this tool tell you?
- Opt-in can only be read when the export includes an opt-in column.
- Guests whose address was entered by the buyer may have a mistyped or shared address.
- It can't tell which addresses still have a working inbox.
- No-show detection needs the Attendee Status or check-in column in the export.
Common questions
- How do I export attendee emails from Eventbrite?
- Open the event, go to Manage attendees > Orders (or the Attendee summary report) and export CSV or Excel. Upload that file here.
- Does it work with Excel exports?
- Yes. .xlsx and .csv both work; nothing is converted on a server.
- Can I combine several events?
- Yes, with an all-events attendee report, or by pasting several exports one after another with the header row kept once. People are merged across events and the events column counts them.
- What does Not Attending mean?
- The ticket was refunded or cancelled. Those rows are set aside by default; untick the option to keep them.
- Is my attendee list uploaded?
- No. It is read in your browser. Nothing is sent unless you choose to check the addresses afterwards.
Sources
A tidy list can still be full of dead addresses.
Extracting, deduplicating and syntax checks all work on the text of an address. None of them can tell whether the mailbox exists. Only the server that hosts it can answer that, through an SMTP check, and that is what the paid product does.
- Upload the cleaned file as it is: CSVs up to 100,000 rows
- A real SMTP mailbox check on every row, with catch-all detection
- Small list? Starter at $9/mo covers 2,500 emails a month, cancel anytime
One plan, cancel anytime, no contract. Sign in with Google and your first 100 email checks are free, no card. The free tools stay free either way.