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Toll-free and premium numbers in New Zealand

Toll-free numbers in New Zealand start with 0508 or 080 when dialled inside New Zealand (508 or 80 after +64 from abroad) and have 8 to 10 digits after the country code. Premium-rate numbers start with 011, 013–015, 017–019, 05000, 05008, 05030, 05066, 05077, 05088 or 090. Example: 0800 123 456, or +64800123456 in E.164.

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Free-to-call and charged ranges in New Zealand

Every valid New Zealand number of each type starts with one of these digit groups. The example column shows Google’s example number for the range, written internationally.

TypeStarts with, after +64Dialled inside New ZealandDigitsExample
Toll-free508, 800508, 0808 to 10+64 800 123 456
Premium rate11, 13–15, 17–19, 5000, 5008, 5030, 5066, 5077, 5088, 90011, 013–015, 017–019, 05000, 05008, 05030, 05066, 05077, 05088, 0907 to 10+64 900 123 456
Universal access (UAN)81–87, 89081–087, 0895 to 10+64 83 012378
Personal number700709+64 70 123 4567

What each type means for the caller

Toll-free: 0508 or 080
Free to the caller, usually only from inside the country; the business that owns the number pays for the call. 8 to 10 digits after +64.
Premium rate: 011, 013–015, 017–019, 05000, 05008, 05030, 05066, 05077, 05088 or 090
Charged above a normal call at a rate set by the service, with part of the charge going to the service provider. 7 to 10 digits after +64.
Universal access (UAN): 081–087 or 089
One national number for a business with several sites, routed to the nearest or chosen office. 5 to 10 digits after +64.
Personal number: 070
A follow-me number that forwards to whatever phone its owner chooses, so the digits don't reveal the line behind it. 9 digits after +64.

Writing and dialling a New Zealand toll-free number

Inside New Zealand, dial the number with its leading 0. From abroad or in E.164, drop the 0 and put +64 in front: 0800 123 456 becomes +64800123456. Many freephone numbers still only accept calls from inside New Zealand, and a call from abroad that does connect is usually charged.

Toll-free and premium numbers in a phone list

In a lead or customer list, a toll-free number usually reaches a company line rather than a person, and a premium-rate number costs you money to call. The free toll-free number checker flags them in a pasted list or CSV, and the New Zealand phone number format page covers mobiles and landlines.

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Common questions

What is the toll-free prefix in New Zealand?
New Zealand toll-free numbers start with 0508 or 080 at home, written +64 508 or 80 internationally. Every valid toll-free number starts that way, though not every number with those digits is in service.
How many digits is a New Zealand toll-free number?
8 to 10 digits after the country code +64, plus the trunk prefix 0 when dialled inside New Zealand.
Can I call a New Zealand toll-free number from abroad?
Sometimes. Dial +64 and the number without the leading 0. Many freephone numbers only take calls from inside New Zealand, and where they do connect from abroad the call is usually charged.
How do I spot a premium-rate number in New Zealand?
By its first digits: 011, 013–015, 017–019, 05000, 05008, 05030, 05066, 05077, 05088 or 090. The prefix tells you the range is charged; the actual price is set per service.

Sources, checked 5 November 2026

The numbering plan only knows what a range was issued for.

In the US and Canada mobiles and landlines share the same prefixes, and anywhere a number can be ported or reassigned the range stops telling the whole story. A live carrier lookup asks the network data instead, which is what Pro + Phone ($49.99/mo) adds.

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