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Toll-free and premium numbers in Indonesia

Toll-free numbers in Indonesia start with 00018, 00078, 0177 or 0800 when dialled inside Indonesia (0018, 0078, 177 or 800 after +62 from abroad) and have 8 to 17 digits after the country code. Premium-rate numbers start with 0809. Example: 0800 1234567, or +628001234567 in E.164.

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Free-to-call and charged ranges in Indonesia

Every valid Indonesia number of each type starts with one of these digit groups. The example column shows Google’s example number for the range, written internationally.

TypeStarts with, after +62Dialled inside IndonesiaDigitsExample
Toll-free0018, 0078, 177, 80000018, 00078, 0177, 08008 to 17+62 800 1234567
Premium rate809080910+62 809 1 234 567
Shared cost804080410+62 804 123 4567
Universal access (UAN)1500, 807101500, 080717 or 10+62 807 1 123 456Not diallable from abroad

What each type means for the caller

Toll-free: 00018, 00078, 0177 or 0800
Free to the caller, usually only from inside the country; the business that owns the number pays for the call. 8 to 17 digits after +62.
Premium rate: 0809
Charged above a normal call at a rate set by the service, with part of the charge going to the service provider. 10 digits after +62.
Shared cost: 0804
The caller pays part of the cost and the owner pays the rest, so the price sits between a free and a normal call. 10 digits after +62.
Universal access (UAN): 01500 or 08071
One national number for a business with several sites, routed to the nearest or chosen office. 7 or 10 digits after +62.

Writing and dialling a Indonesia toll-free number

Inside Indonesia, dial the number with its leading 0. From abroad or in E.164, drop the 0 and put +62 in front: 0800 1234567 becomes +628001234567. Many freephone numbers still only accept calls from inside Indonesia, and a call from abroad that does connect is usually charged.

Toll-free and premium numbers in a phone list

In a lead or customer list, a toll-free number usually reaches a company line rather than a person, and a premium-rate number costs you money to call. The free toll-free number checker flags them in a pasted list or CSV, and the Indonesia phone number format page covers mobiles and landlines.

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Common questions

What is the toll-free prefix in Indonesia?
Indonesia toll-free numbers start with 00018, 00078, 0177 or 0800 at home, written +62 0018, 0078, 177 or 800 internationally. Every valid toll-free number starts that way, though not every number with those digits is in service.
How many digits is a Indonesia toll-free number?
8 to 17 digits after the country code +62, plus the trunk prefix 0 when dialled inside Indonesia.
Can I call a Indonesia toll-free number from abroad?
Sometimes. Dial +62 and the number without the leading 0. Many freephone numbers only take calls from inside Indonesia, and where they do connect from abroad the call is usually charged.
How do I spot a premium-rate number in Indonesia?
By its first digits: 0809. Shared-cost numbers start with 0804. The prefix tells you the range is charged; the actual price is set per service.

Sources, checked 5 November 2026

The numbering plan only knows what a range was issued for.

In the US and Canada mobiles and landlines share the same prefixes, and anywhere a number can be ported or reassigned the range stops telling the whole story. A live carrier lookup asks the network data instead, which is what Pro + Phone ($49.99/mo) adds.

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