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Toll-free and premium numbers in Hong Kong

Toll-free numbers in Hong Kong start with 800 after the country code +852 and have 9 digits after the country code. Premium-rate numbers start with 900. Example: 800 123 456, or +852800123456 in E.164.

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Free-to-call and charged ranges in Hong Kong

Every valid Hong Kong number of each type starts with one of these digit groups. The example column shows Google’s example number for the range, written internationally.

TypeStarts with, after +852DigitsExample
Toll-free8009+852 800 123 456
Premium rate9005, 6, 7, 8 or 11+852 900 12 345 678
Universal access (UAN)3001–3009, 301, 3020, 3024, 3027, 305–307, 30898+852 3016 1234
Personal number810–814, 816, 817, 819, 820–823, 826, 827, 830, 832–834, 8378+852 8112 3456

What each type means for the caller

Toll-free: 800
Free to the caller, usually only from inside the country; the business that owns the number pays for the call. 9 digits after +852.
Premium rate: 900
Charged above a normal call at a rate set by the service, with part of the charge going to the service provider. 5, 6, 7, 8 or 11 digits after +852.
Universal access (UAN): 3001–3009, 301, 3020, 3024, 3027, 305–307 or 3089
One national number for a business with several sites, routed to the nearest or chosen office. 8 digits after +852.
Personal number: 810–814, 816, 817, 819, 820–823, 826, 827, 830, 832–834 or 837
A follow-me number that forwards to whatever phone its owner chooses, so the digits don't reveal the line behind it. 8 digits after +852.

Writing and dialling a Hong Kong toll-free number

Hong Kong has no trunk prefix, so the number is the same at home and abroad; in E.164 put +852 in front: 800 123 456 becomes +852800123456. Many freephone numbers still only accept calls from inside Hong Kong, and a call from abroad that does connect is usually charged.

Toll-free and premium numbers in a phone list

In a lead or customer list, a toll-free number usually reaches a company line rather than a person, and a premium-rate number costs you money to call. The free toll-free number checker flags them in a pasted list or CSV, and the Hong Kong phone number format page covers mobiles and landlines.

Next step

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Common questions

What is the toll-free prefix in Hong Kong?
Hong Kong toll-free numbers start with 800 after +852. Every valid toll-free number starts that way, though not every number with those digits is in service.
How many digits is a Hong Kong toll-free number?
9 digits after the country code +852.
Can I call a Hong Kong toll-free number from abroad?
Sometimes. Dial +852 and the number. Many freephone numbers only take calls from inside Hong Kong, and where they do connect from abroad the call is usually charged.
How do I spot a premium-rate number in Hong Kong?
By its first digits: 900. The prefix tells you the range is charged; the actual price is set per service.

Sources, checked 5 November 2026

The numbering plan only knows what a range was issued for.

In the US and Canada mobiles and landlines share the same prefixes, and anywhere a number can be ported or reassigned the range stops telling the whole story. A live carrier lookup asks the network data instead, which is what Pro + Phone ($49.99/mo) adds.

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