Clean your WooCommerce list
Export your customers from WooCommerce as a CSV, verify every address, then import the valid file back and keep the risky one out of your first send. Verification finds addresses that cannot receive mail. It cannot tell who will read or welcome your email, and an address it cannot confirm is called risky, never valid.
Export steps and bounce rules read from WooCommerce's own pages, checked 23 Oct 2026.
1. Export the CSV from WooCommerce
- In your WordPress admin, go to WooCommerce > Customers.
- Filter the customer list if you only want part of it.
- Click Download to export the current view as a CSV.
- For large stores, open the download link WooCommerce emails you once the export is ready.
You need an account that can view WooCommerce reports.
Source: WooCommerce help. The shorter version is on the WooCommerce export page.
2. WooCommerce's bounce rules
WooCommerce does not send your campaigns, so it has no bounce rule of its own. The rule that matters is the one on the tool that sends the mail you build from this list, such as your email platform or sequencer. As a safe plan, aim for hard bounces under 2%, the lowest enforcement line any platform we read publishes (Brevo).
Source: Bounce rate limits by platform, read 23 Oct 2026.
Other platforms' lines are in bounce rate limits by platform.
3. What verification can and cannot tell you
It can tell you
- The address is malformed or the domain has no mail servers.
- The mailbox does not exist, where the provider answers the check.
- The domain is disposable.
- The domain accepts all mail, so the address cannot be confirmed.
It cannot tell you
- Whether the person reads your email or agreed to receive it.
- Whether the address is a spam trap.
- Whether a risky address is real. Catch-all domains and providers that hide mailbox status stay unconfirmed.
- Whether the contact still works at that company.
Unconfirmed always means risky, never valid. You get three files back, valid, risky and invalid, with your original WooCommerce columns kept.
4. Import the clean file back
- Keep the columns as they came out of WooCommerce, so the file maps back to the same fields on import.
- Import the valid file into WooCommerce or the tool you send from. Use WooCommerce's own import help for the exact screens.
- Hold the risky file back. If you send to it, send small batches later and watch the bounce rate against the rule above.
- Drop the invalid file, or mark those contacts as bad email in WooCommerce so they are not mailed again.
Check a WooCommerce address, then your list
Type any address. It gets the same check the paid plans run: syntax, the domain’s mail servers and, where the provider allows it, a live mailbox check. Nothing is sent to the address.
Five checks a minute, no account needed. Nothing is sent to the address — we ask its mail server whether the mailbox exists, then disconnect.
Have a list? Sign in with Google and the first 100 addresses are checked free, with results to download. No card.
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Common questions
- How do I export my customers from WooCommerce?
- In your WordPress admin, go to WooCommerce > Customers. Filter the customer list if you only want part of it. Click Download to export the current view as a CSV. For large stores, open the download link WooCommerce emails you once the export is ready. You need an account that can view WooCommerce reports.
- What bounce rate does WooCommerce allow?
- WooCommerce does not send your campaigns, so it has no bounce rule of its own. The rule that matters is the one on the tool that sends the mail you build from this list, such as your email platform or sequencer. As a safe plan, aim for hard bounces under 2%, the lowest enforcement line any platform we read publishes (Brevo). Source: Bounce rate limits by platform, read 23 Oct 2026.
- Does a "valid" result mean the person will read my email?
- No. Verification tells you whether an address can receive mail, not whether the person reads it, wants it or agreed to it. It cannot detect spam traps either.
- What does a risky result mean?
- A risky address could not be confirmed as a real mailbox, usually because the domain accepts all mail (catch-all) or the provider will not say. Unconfirmed addresses are never reported as valid. Keep them out of your first send and mail them later, in small batches.
- Is there a free way to try this on my WooCommerce list?
- Yes. Sign in with Google and the first 100 addresses are checked free, with results to download and no card. After that, verification is $29.99 a month on the Pro plan.