Clean your Pipedrive list
Export your people from Pipedrive as a CSV, verify every address, then import the valid file back and keep the risky one out of your first send. Verification finds addresses that cannot receive mail. It cannot tell who will read or welcome your email, and an address it cannot confirm is called risky, never valid.
Export steps and bounce rules read from Pipedrive's own pages, checked 23 Oct 2026.
1. Export the CSV from Pipedrive
- In Pipedrive, open the account menu in the top right and go to Tools and apps > Export data.
- Select the People data type.
- Choose CSV as the format and click Export.
- Under Generated exports, click the cloud icon to download the file.
Only global admins can export by data type here. Other users can filter the people list view and export the filter results from its menu. Exports only include records visible to you, and files stay available for 28 days.
Pipedrive's Campaigns suspension article lists contacts obtained from a public database or third-party vendor as a suspension reason, so only verify and mail people who knowingly subscribed.
Source: Pipedrive help. The shorter version is on the Pipedrive export page.
2. Pipedrive's bounce rule: no number published
Pipedrive Campaigns publishes no bounce percentage. Its suspension article lists reasons such as contacts obtained from a public database or a third-party vendor and not following Campaigns alerts and tips.
Source: Pipedrive: Campaigns account suspension, read 23 Oct 2026.
Where a platform does not publish a number, we say so rather than quote a blog. Plan as if the line were 2%.
Other platforms' lines are in bounce rate limits by platform.
3. What verification can and cannot tell you
It can tell you
- The address is malformed or the domain has no mail servers.
- The mailbox does not exist, where the provider answers the check.
- The domain is disposable.
- The domain accepts all mail, so the address cannot be confirmed.
It cannot tell you
- Whether the person reads your email or agreed to receive it.
- Whether the address is a spam trap.
- Whether a risky address is real. Catch-all domains and providers that hide mailbox status stay unconfirmed.
- Whether the contact still works at that company.
Unconfirmed always means risky, never valid. You get three files back, valid, risky and invalid, with your original Pipedrive columns kept.
4. Import the clean file back
- Keep the columns as they came out of Pipedrive, so the file maps back to the same fields on import.
- Import the valid file into Pipedrive or the tool you send from. Use Pipedrive's own import help for the exact screens.
- Hold the risky file back. If you send to it, send small batches later and watch the bounce rate against the rule above.
- Drop the invalid file, or mark those contacts as bad email in Pipedrive so they are not mailed again.
Check a Pipedrive address, then your list
Type any address. It gets the same check the paid plans run: syntax, the domain’s mail servers and, where the provider allows it, a live mailbox check. Nothing is sent to the address.
Five checks a minute, no account needed. Nothing is sent to the address — we ask its mail server whether the mailbox exists, then disconnect.
Have a list? Sign in with Google and the first 100 addresses are checked free, with results to download. No card.
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Common questions
- How do I export my people from Pipedrive?
- In Pipedrive, open the account menu in the top right and go to Tools and apps > Export data. Select the People data type. Choose CSV as the format and click Export. Under Generated exports, click the cloud icon to download the file. Only global admins can export by data type here. Other users can filter the people list view and export the filter results from its menu. Exports only include records visible to you, and files stay available for 28 days.
- What bounce rate does Pipedrive allow?
- Pipedrive Campaigns publishes no bounce percentage. Its suspension article lists reasons such as contacts obtained from a public database or a third-party vendor and not following Campaigns alerts and tips. Source: Pipedrive: Campaigns account suspension, read 23 Oct 2026.
- Does a "valid" result mean the person will read my email?
- No. Verification tells you whether an address can receive mail, not whether the person reads it, wants it or agreed to it. It cannot detect spam traps either.
- What does a risky result mean?
- A risky address could not be confirmed as a real mailbox, usually because the domain accepts all mail (catch-all) or the provider will not say. Unconfirmed addresses are never reported as valid. Keep them out of your first send and mail them later, in small batches.
- Is there a free way to try this on my Pipedrive list?
- Yes. Sign in with Google and the first 100 addresses are checked free, with results to download and no card. After that, verification is $29.99 a month on the Pro plan.