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Clean your HubSpot list

Export your contacts from HubSpot as a CSV, verify every address, then import the valid file back and keep the risky one out of your first send. Verification finds addresses that cannot receive mail. It cannot tell who will read or welcome your email, and an address it cannot confirm is called risky, never valid.

Export steps and bounce rules read from HubSpot's own pages, checked 23 Oct 2026.

1. Export the CSV from HubSpot

  1. In HubSpot, go to CRM > Contacts.
  2. Open the view you want to export, such as All contacts.
  3. Click Export in the top right of the table.
  4. Choose CSV as the file format, name the export and click Export.
  5. Download the file from the link HubSpot emails you.

HubSpot zips CSV files over 2 MB, so unzip it before dropping it here. Unsubscribed contacts are included unless you filter them out first.

Filter out unsubscribed contacts before you export. Verification does not know who opted out.

Source: HubSpot help. The shorter version is on the HubSpot export page.

2. HubSpot's published bounce rule

HubSpot says a marketing account may be suspended above a 5% hard bounce rate in a month, a 0.1% spam report rate or a 3% unsubscribe rate.

Source: HubSpot knowledge base, read 23 Oct 2026.

Other platforms' lines are in bounce rate limits by platform.

3. What verification can and cannot tell you

It can tell you

  • The address is malformed or the domain has no mail servers.
  • The mailbox does not exist, where the provider answers the check.
  • The domain is disposable.
  • The domain accepts all mail, so the address cannot be confirmed.

It cannot tell you

  • Whether the person reads your email or agreed to receive it.
  • Whether the address is a spam trap.
  • Whether a risky address is real. Catch-all domains and providers that hide mailbox status stay unconfirmed.
  • Whether the contact still works at that company.

Unconfirmed always means risky, never valid. You get three files back, valid, risky and invalid, with your original HubSpot columns kept.

4. Import the clean file back

  • Keep the columns as they came out of HubSpot, so the file maps back to the same fields on import.
  • Import the valid file into HubSpot or the tool you send from. Use HubSpot's own import help for the exact screens.
  • Hold the risky file back. If you send to it, send small batches later and watch the bounce rate against the rule above.
  • Drop the invalid file, or mark those contacts as bad email in HubSpot so they are not mailed again.

Check a HubSpot address, then your list

Type any address. It gets the same check the paid plans run: syntax, the domain’s mail servers and, where the provider allows it, a live mailbox check. Nothing is sent to the address.

Five checks a minute, no account needed. Nothing is sent to the address — we ask its mail server whether the mailbox exists, then disconnect.

Have a list? Sign in with Google and the first 100 addresses are checked free, with results to download. No card.

By continuing you agree to our Terms and Privacy Policy.

Common questions

How do I export my contacts from HubSpot?
In HubSpot, go to CRM > Contacts. Open the view you want to export, such as All contacts. Click Export in the top right of the table. Choose CSV as the file format, name the export and click Export. Download the file from the link HubSpot emails you. HubSpot zips CSV files over 2 MB, so unzip it before dropping it here. Unsubscribed contacts are included unless you filter them out first.
What bounce rate does HubSpot allow?
HubSpot says a marketing account may be suspended above a 5% hard bounce rate in a month, a 0.1% spam report rate or a 3% unsubscribe rate. Source: HubSpot knowledge base, read 23 Oct 2026.
Does a "valid" result mean the person will read my email?
No. Verification tells you whether an address can receive mail, not whether the person reads it, wants it or agreed to it. It cannot detect spam traps either.
What does a risky result mean?
A risky address could not be confirmed as a real mailbox, usually because the domain accepts all mail (catch-all) or the provider will not say. Unconfirmed addresses are never reported as valid. Keep them out of your first send and mail them later, in small batches.
Is there a free way to try this on my HubSpot list?
Yes. Sign in with Google and the first 100 addresses are checked free, with results to download and no card. After that, verification is $29.99 a month on the Pro plan.

Clean your next list before it bounces

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