How to Find Companies with Live Chat on Their Website
To find companies with live chat, read each home page's source for the scripts and links of chat tools. The bulk website live chat detector does that for up to 100 sites at a time (500 after a free Google sign-in) and names the tools it saw, with the marker that matched.
Sellers of chat, support and scheduling software use it to find sites that already use a competitor, or none at all.
The by-hand way
A chat widget has to be loaded from its vendor, so the page source usually names the vendor. View the source and search for:
widget.intercom.iofor Intercomjs.driftt.comfor Driftclient.crisp.chatfor Crispcode.tidio.cofor Tidiocdn.livechatinc.comfor LiveChatembed.tawk.tofor Tawk.toassets.calendly.comfor a Calendly booking embed
Step 1: paste the websites
Paste one site or a list, one per line. Email addresses and URLs work too, and the domain is taken from each. You can also upload a CSV.
Step 2: run the detector
Each home page is requested once, over HTTPS and then HTTP, five sites at a time, and the first 128 KB is read. The tool checks for about twenty chat and booking tools. It never opens a widget or sends a message.
Step 3: read the rows
| Row says | What it means | What to do |
|---|---|---|
| A tool name, Chat | The page references that chat tool | Treat as likely; check the site |
| A tool name, Booking | A scheduling tool such as Calendly | Useful if you sell scheduling |
| WhatsApp chat link | A link to start a WhatsApp chat | A contact route, not a chat widget |
| None seen | No known marker in the page fetched | Not proof there is no chat |
Filter the CSV to the tool you compete with or integrate with.
What it can miss and where it can mislead
A marker means the page references a tool, not that the chat is staffed, switched on or visible. Tools loaded through a tag manager, or only after a visitor accepts a cookie banner, are not in the HTML the tool fetches. A chat on a pricing or support page rather than the home page is not seen. The reverse can happen too: a vendor's link in the page text can look like the widget, so the evidence shows the exact marker. Read each row as a signal.
To see what a site is built on, use the bulk website CMS detector and read how to detect the CMS of many websites.
What this check cannot do
- It reads scripts and links in the first 128 KB of the home page; no JavaScript is run.
- Tools loaded by a tag manager or after a cookie banner are not seen.
- It does not tell you whether anyone answers the chat.
- The limit is 100 sites a run without an account and 500 signed in.
Found their emails? Check they exist before you send
Chat tools are for visitors; they do not hand you an address to write to. Pull the published addresses from each site and see finding email addresses on a website. Then check them on the verify page: the first 100 email checks are free with a Google sign-in, no card. Each comes back valid, risky or invalid with a reason, and nothing is sent to anyone on the list. For larger lists, see bulk email verification and pricing.
Find your list's chat tools now
Paste your sites into the bulk website live chat detector.
Common questions
How do I check if a website uses live chat?
View the page source and search for a chat vendor's script, such as widget.intercom.io, client.crisp.chat or code.tidio.co. A bulk live chat detector reads about twenty of these for a whole list.
Which tools does it recognise?
Intercom, Drift, Crisp, Tidio, LiveChat, Zendesk chat, HubSpot chat, Tawk.to, Freshchat, Olark, Gorgias, Zoho SalesIQ, Smartsupp, Chatra, Help Scout Beacon, the Messenger plugin and WhatsApp chat links, plus Calendly, Chili Piper, Acuity, HubSpot meetings and Cal.com.
Why does a site that has chat show None seen?
The chat may load through a tag manager or after a cookie banner, or sit on a page other than the home page. None of those is in the HTML this tool reads.
Can it be wrong?
A mention of a vendor in the page, such as a link in a blog post, can look like the tool. The evidence names the exact marker.
Does it start a chat or send a message?
No. It reads the page source and never interacts with a widget.
Check your list before you send
Real mailbox checks over SMTP, and nothing is sent to the address. Sign in with Google and your first 100 email checks are free, no card. Plans for bigger lists are on the pricing page.